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In the Utility enter the details relevant to the domain  and user and run fetch contacts:

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Validating IM

Set the proper configuration and run Send IM.

Info

It takes up to 10 sec until the message is recived

Validating Contact List integration

  1. Put a proper user SIP address with contacts under the option [User SIP]

  2. Click Fetch Contacts

  3. Verify you see in the output

    Code Block
    GetUserContactList <[user@domain.com]> found [number of contacts] contacts

Issues

Access Portal can't initialize the UCMA with the error “Unable to find the SQL database: Cannot open database "xds" requested by the login. The login failed.” in the log

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Checking using the UCMA Utility

  1. Check Fetch contact using the instruction for using UCMA Utility

  2. On the output, you should find a record like the following line:

Code Block
GetUserContactList <[user@domain.com]> found 0 contacts

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