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  1. Login to admin webex -  https://admin.webex.com/manage-users/users with a service account. Note: this has to be a separate account from your main admin account, since it is not possible to assign "Compliance officer" role to yourself. It needs to be assigned a different account.
    In the Profile tab click on the admin line:

  2. Set the user to have a  Compliance Officer and Full administrator privileges:

                 

  3. Login to Webex Development: https://developer.webex.com/ with the user created above.

  4. Click on Start Building Apps button:

  5. Click Create an Integration

    Select Integration as a new app type:

  6. Fill in all the required settings.  Integration Name should be simply "SphereShield".  The icon should be the SphereShield logo.  Contact email should be support@agatsoftware.com

  7. The important setting here is the Redirect URL. You should enter your Access Portal URL (provided by AGAT) with the addition of /account/webexauth suffix. 

    Example for Fiji: https://ap.fiji.agat.world/account/webexauth

    Note that the redirect URL is case sensitive.

  8. Select the following scopes for Webex TeamsMeeting:

    • meeting:recordings_read

    • meeting:admin_recordings_read

    • spark-admin:people_read

    • spark-admin:resource_group_memberships_read

    • spark-admin:resource_groups_read

    • spark-compliance:events_read

    • spark-compliance:memberships_read

    • spark-compliance:team_memberships_read

    • spark-compliance:teams_read

    • meeting:admin_schedule_read (scope needed to request meeting title for eDiscovery purpose)

    • meeting:admin_schedule_write (scope needed for sending meeting invitee to make Compliance officer as CoHost in scheduled  meeting)

    • meeting:participants_write (scope needed for being able to expel users from scheduled meeting)

    • meeting:admin_participants_read (scope needed to create “meetingParticipants” webhook)

    • meeting:controls_read (scope needed to be able to request meeting recording state)

    • meeting:controls_write (scope needed to be able to change meeting recording state)

    • meeting:admin_preferences_write(scope needed to be able to make Compliance officer as CoHost in PMR meeting)

    • spark-compliance:meetings_write (scope needed for beeing able to get ended meeting chats )

    • spark-compliance:meetings_read(scope needed for beeing able to get ended meeting chats )

    • spark-admin:calls_write (might require escalation to Webex Support)   (Note: The following scopes from the above list may not exist:  spark-admin:call_memberships_read, spark-admin:calls_read, spark-admin:calls_write)

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  1. Copy all the text in OAuth Authorization URL field (black box):


    (can be easily done by 3 left clicks on the black box text to select all the URL and Ctrl+C to copy)

  2. Paste it into a new tab of Chrome (recommends to use incognito) in the address line and press Enter:

  3. Accept the required permissions:


    You will be redirected to the Admin Portal Webex App Configuration page ([adminPortalURL]/account/webexauth):

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  1. Enter the settings from Webex App: Client ID, Client Secret, Integration ID
    In External Portal Web API URL enter your AP external URL, like https://env29.agatcloud.com

Info
  1. Note that here it comes without any suffix, just the site base URL.

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