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Requested only for Channel Management

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To allow the service authentication to Graph API you need to add the credentials to the SphereShield Admin Portal under do the following.

1- Go to Settings -> Cloud service integration

Make sure that the Office Checkbox and Teams Checkbox is ticked. And the Inspect All Users filed set to yes.

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and select the following services:

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2- Complete the following settings:

Internal domain list: List of your Internal domains within your tenant.

Native Application ID:  4bd3cb54-adb4-46e4-b454-16f87dac1182
Compliance Admin User: The UPN of the user you created above.

Compliance Admin Password: the password of the Compliance Admin user.

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3- Make sure that the user has a license for teams and is not a member of any channel/team before configuring.

Enter your details in the relevant fields and enable Channel Management. Click 4- Change this settingEnable Channel Management For MS Teamsto Yesandclick "Save".

Then click on the " Test azure API connection " to see if your connection is valid 

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Info
  • The Compliance Administrator should not have MFA/Conditional Access enabled.

  • Currently Federated users from Local AD to Azure AD are not supported as Compliance Admins.

  • To avoid further problems set Compliance Administrator’s password to never expire.


To 5- To check that the credentials are correct, the configuration has to be saved first by clicking on the Save button and then clicking the check button:

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:

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6- If you are using MFA for the compliance admin account, please follow these instructions:

Fill out the compliance admin user filed with your compliance admin, then change the authentication type to “Using Access Token”.

Click on the “CONNECT” button and that will open a new Microsoft login window where you can use the compliance admin credentials and also the MFA.

Go back to the portal and save the changes.

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7- Finally, you need to navigate to MS Teams Managment and click on “REFRESH TEAMS FROM API” button:

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