Requested only for Channel Management
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Process overview
Sphereshield Channel Management uses a service account that we refer to as “Compliance admin” or “Compliance officer”.
This account acts as a “liaison” between your Azure tenant and Sphereshield Channel Management software. This account must be set up correctly both in Azure and in the Sphereshield Channel Management admin portal as without this you won’t be able to utilize Channel Management.
While generally, we do not expect using Compliance Admin account to access the portal it is not prohibited. And sometimes is required as a troubleshooting step for some issues.
To set up the Compliance Admin account please follow both parts of the guide below.
Part 1
Create a compliance administrator user that has access to all teams
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3- Make sure that the user has a license for teams and is not a member of any channel/team before configuring.
4- Change this the setting “Enable Channel Management For MS Teams” to Yesandclick "Save".
Then click on the " Test azure Azure API connection " to see if your connection is valid
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5- To check that the credentials are correct, the configuration has to be saved first by clicking on the Save button and then clicking the check Check button:
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6- If you are using MFA for the compliance admin account, please follow these instructions:
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7- Finally, you need to navigate to MS Teams ManagmentManagement and click on the “REFRESH TEAMS FROM API” button:
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