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Introduction
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Introduction
This guide explains how to configure SphereShield app for Webex (Teams) and Webex Meeting.
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Login to admin webex - https://admin.webex.com/manage-users/users with a service account. Note: this has to be a separate account from your main admin account, since it is not possible to assign "Compliance officer" role to yourself. It needs to be assigned a different account.
In the Profile tab click on the admin line:
Set the user to have a Compliance Officer and Full administrator privileges:
Login to Webex Development: https://developer.webex.com/ with the user created above.
Click on Start Building Apps button:
Click Create an Integration
Select Integration as a new app type:
Fill in all the required settings. Integration Name should be simply "SphereShield". The icon should be the SphereShield logo. Contact email should be support@agatsoftware.com
The important setting here is the Redirect URL. You should enter your Access Portal URL (provided by AGAT) with the addition of /account/webexauth suffix.
Example for Fiji: https://ap.fiji.agat.world/account/webexauth
Note that the redirect URL is case sensitive.Select the following scopes for Webex Teams:
spark:all
spark-admin:call_membershipsSelect the following scopes for Webex Teams:
is the Redirect URL. You should enter your Access Portal URL (provided by AGAT) with the addition of /account/webexauth suffix.
Example for Fiji: https://ap.fiji.agat.world/account/webexauth
Note that the redirect URL is case sensitive.
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spark-admin:roles_read
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spark-admin:call_qualities_read
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spark-compliance:events_read
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spark-compliance:memberships_read
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spark-compliance:memberships_write
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spark-compliance:messages_read
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spark-compliance:messages_write
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spark-compliance:rooms_read
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spark-compliance:team_memberships_read
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spark-compliance:team_memberships_write
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spark-compliance:teams_read
If you also want to use Webex Meetings add the scope:
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Click Add Integration button
It is also possible to click all of the required scopes with a custom JavaScript. For this you need to have the Create new integration page open. While you’re on that page open browser developer tools, I’ll use Firefox as an example. It’s very similar in Chrome (Ctrl + Shift + C in Firefox and Chrome):
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Copy all the text in OAuth Authorization URL field (black box):
(can be easily done by 3 left clicks on the black box text to select all the URL and Ctrl+C to copy)Paste it into a new tab of Chrome (recommends to use incognito) in the address line and press Enter:
Accept the required permissions:
You will be redirected to the Admin Portal Webex App Configuration page ([adminPortalURL]/account/webexauth):
Enter the settings from Webex App: Client ID, Client Secret, Integration ID
In External Portal Web API URL enter your AP external URL, like https://env29.agatcloud.com
Note that here it comes without any suffix, just the site base URL.
After clicking the Save button, the Admin Portal will try to connect to the configured Webex App and if it succeeds you will see the following page:
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Now the Webex App is configured and you can review the settings in the Cloud Services Integration settings page:
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