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The product offers the ability to choose if recording should be archived in SphereShield or left in the Webex data center only.
Image 1 - eDiscovery Settings
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Performing recording analysis is also a configurable capability that is not required in order to work with archiving. You can configure the product to analyze recording with DLP / Ethical Wall.
Image 2 - Recording Analysis Settings
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SphereShield supports both NBR and restAPI integration.
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All company recordings can be searched by compliance admin using metadata such as title, dates, participants etc. Searching the content is possible if transcript is enabled.
Image 3 - Advanced Search
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Image 4 - List of recorded meetings including metadata and transcript
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Setting access to the eDiscovery where searches are done can be based on AD groups.
The eDiscovery plays the video from the DB but also includes a link to the original location from Webex with the password needed.
Image 4 - Video viewable in Admin Portal
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Image 5 - Link to Video in Webex
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Transcript:
Using restAPI includes transcript if enabled in Webex. If non supported languages are needed, SphereShield can offer to perform the transcript with external engines supporting dozens of languages
Getting Webex transcript requires the integration to use restAPI.
Network Diagram
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Traffic goes from device to Webex Cloud
SphereShield communicates with Webex using API’s
Communication is archived in database and accessed through the admin portal
The SphereShield CASB Service, database and portal can be hosted or deployed on prem.