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In this article, we will focus on what value SphereShield offers for MS Teams over and above the controls and features Microsoft offer offers natively.

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To understand the value that Ethical Wall offers over and above the Microsoft built-in -built features, we need to address internal and external communication separately.

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It is also important to note that Information Barriers needs to be managed using PowerShell.

Finally, an important limitation of Information Barriers is that policies don't work for federated users: If you allow federation with external organizations, the users of those organizations won't be restricted by IB policies. If users of your organization join a chat or meeting organized by external federated users, then IB policies also won't restrict communication between users of your organization.

Ethical Wall Added Value

With Ethical Wall, organizations gain the flexibility to have granular control over the types of communication.

If the policy calls for a complete block, Ethical Wall will block communication even when federated users have initiated the chat or meeting.

You can also control the following types of communication:

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  • Microsoft has a DLP solution for MS Teams that is available with the E5 Compliance package

  • The solution is a reactive solution. This means that when sensitive data is sent in a file or message, the communication reaches the destination user and is deleted after the fact

  • The communication can be deleted quite quickly but also can take considerable time depending on various factors. Files can take up to an hour to be deleted.

  • Sensitive data appears in Windows and Mobile notifications and is not deleted at all.

  • In order for MS DLP to inspect external traffic, both the source organization and the destination tenant have to be on Teams Only Mode and using Native Federation.

  • MS DLP policies will not be enforced when a user is invited as Guest into an external tenant

  • MS DLP policies will not be enforced when a user joins a meeting that is hosted externally

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  • All communication can be archived as a backup (and even deleted from the cloud) . This can be stored on premise, in private cloud or as a backup in the cloud.

  • All communication is searchable including private channels and guest communication

  • In additin to standard file and message capturing, SphereShield eDiscovery also captures -

    • reply messages as well as the message that is being replied to

    • @mentions

    • Reactions (Thumbs up etc)

    • Edited messages - original message and new edited message

    • Deleted messages and that message was deleted (includes if delete was undone - “undo”)

    • Messages that are marked as Important/Urgent

  • The results are extremely user friendly. You can scroll through the communication seeing who said what, when they said it where they said it and to who it was communicated.

  • Results can be exported to easy to read PDF or Excel.

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  • The solution can be managed by non O365 admins e.g. HR or Compliance

  • Audio and Video communication is also searchable

  • Meeting metadata information, including participants, screen shares etc are searchable.

  • integrated Integrated with SphereShield DLP to see the entire context of a DLP violation

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  • Which Groups/Users are allowed to add users to Teams

  • Which Groups/Users are allowed to add Guests to Teams

  • Which Groups/Users are permited permitted Guest Access to other tenants

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Data is an extremely important, if not the most, valuable asset for any company. The fact that employees, and sometime guests, can access it and instantly share on collaboration platforms such as MS Teams, should raise a flag to have a system to control it and prevent any undesirable scenario. Also for other regulation (or internal policy) purposes, it may be necessary to restrict file uploading capabilities to a limited amount of users. Plus, Save save your tenant from future problems by establishing who can create teams and channels and Avoid Team/Channel Clogging.

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Virtual Assistant - AGI

Microsoft Native

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Features:

  • A meeting will create a chat that can be fount found in the chat section

  • The participants, files, chat and other tabs are available in the chat

  • The Meeting Notes tab is available for manual note taking

  • The recording and transcript will also be posted to the chat automatically

  • With Microsoft Premium license you can also see suggested tasks and summary points

SphereShield Virtual Assistant Added Value

  • AGI automatically creates meeting content including Notes, Summary, Agenda and Decisions

  • AGI automatically create notes & tasks which are synced to your preferred Task Management / CRM System – Planner, Asana, Monday, Trello, Zoho etc.

  • AI Sentiment Analysis – identify positive and negative interactions for extra attention or cloning positive behavior

  • Post meeting items for discussion in MS Teams Group Chat

  • Tasks are also suggested from MS Teams chats.

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Sentiment Analysis

Microsoft Native features:

None

SphereShield Sentiment Analysis Added Value:

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