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  • How to rule out SkypeShield as the root cause of the issue?
  • Is there a way to re-create the SQL service user used by SkypeShield's components to communicate to the DB? (AccessPortalUser)
  • What is the default SphereShield file location?
  • How to create a support ticket?
  • What to do if I have a critical issues?
  • How to contact support?
  • How to find a component's version?
  • What is the default location of the files?
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