Unable to pull devices from MDM web service using an AD user (BlackBerry UEM)

Owned by Agat Support

Last updated: Apr 12, 2022 by Avi J. Levin (Unlicensed)

1 min read

Symptoms

MDM devices list is empty

AND

MDM Vendor is BlackBerry

AND

Using an AD user

AND

Admin Portal Version is lower than v3.4.12.2

Solutions

Fix available in Admin Portal v3.4.12.2