please follow this action plan in order to collect the CASB logs:

1. Check if the log level of the CASB Adapter is set on debug

The default location of the CASB adapter is:
D:\Agat\Casb

2. Restart the CASB Service

3. Replicate the issue

4. Collect the log "CasbAdapter<Date>.log"
Default log location is at:
D:\Agat\Logs\CasbAdapterService

5. Revert back to the old log4net setting if needed

6. Restart the CASB

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The following files are expected to be delivered following this plan:

Configuration of the CASB Application settings for Channel Management can be found here

Configuration of the CASB Application settings for Teams Proxy can be found here.

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