Managing users access level (role)
Users access level can be managed by Account Admin under Account Management > Users.
Only account admins have access to this page.
Note: User can’t change his own access level, or level of site admin users.
Available access roles are:
Workspace (Default) - View the chats defined for Workspace.
Admin Center - View the Admin Center, but no account settings, account auditing, or firewall policies
Account Admin - View the Admin Center with all account settings, firewall classification, and policies, and view all the account auditing
Site Admin - View the Admin Center like account admin, and also view site menu including site management and site firewall.
Note: this level can be set only through database
https://agatsoftware.atlassian.net/wiki/spaces/SKYP/pages/3184656385Block - No access to Admin Center or Workspace