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Requested only for Channel Management

Part 1

Create a compliance administrator user that has access to all teams

  1. Create a new user in Office 365. This user name is arbitrary, but consider that it will appear as the content creator when moving posts and files.

  2. Give the user a license that is valid for MS Teams.

  3. This user must not have conditional access or Multi-Factor Authentication

  4. Assign an admin role to the new user account such as the Teams Administrator privilege:

5. This user will have access to all teams as an owner. It should not have access to any team before configuring SphereShield.

 

Part 2

Configuring Admin Portal Integration Azure AD 

This step can be done only after receiving access to your service portal from AGAT support by email. This is typically done up to 2 business days from receiving payment or a Purchase Order

Configuring the Integration:

Login to the Channel Management Portal with the link sent by AGAT.

To allow the service authentication to Graph API you need to do the following.

1- Go to Settings -> Cloud service integration and select the following services:

2- Complete the following settings:

Native Application ID:  4bd3cb54-adb4-46e4-b454-16f87dac1182
Compliance Admin User: The UPN of the user you created above.

Compliance Admin Password: the password of the Compliance Admin user.

3- Make sure that the user has a license for teams and is not a member of any channel/team before configuring.

4- Change this setting “Enable Channel Management For MS Teams” to Yes and click "Save".

Then click on the " Test azure API connection " to see if your connection is valid 


5- To check that the credentials are correct, the configuration has to be saved first by clicking on the Save button and then clicking the check button:

6- If you are using MFA for the compliance admin account, please follow these instructions:

Fill out the compliance admin user filed with your compliance admin, then change the authentication type to “Using Access Token”.

Click on the “CONNECT” button and that will open a new Microsoft login window where you can use the compliance admin credentials and also the MFA.

Go back to the portal and save the changes.


7- Finally, you need to navigate to MS Teams Managment and click on “REFRESH TEAMS FROM API” button:

Please wait until you receive this message and then you should be able to see all of your Teams/Channels:

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