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Agat Support

Agat Support

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  1. Go to the IIS Server hosting the Access Portal 
  2. Explore the Access Portal folder managed by IIS or through Inetpub folder located by default at:D:\Inetpuband choose the AccessPortal folder you need
  3. Change the log level to debug by changing the log4net.config file found in the AccessPortal\config folder.Image Removed
  4. Switch <level value="INFO"> to <level value=”DEBUG”>
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  5. Change the AccessPortal\logs\AccessPortal.log file name suffix to .old
  6. Replicate the issue.
  7. Send AGAT Support the AccessPortal.log file.

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