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Please follow this action plan in order to collect the Bastion logs:

1. Change the Bastion Log Level

Backup the Bastion.xml file
Change the log severity level to debug and enable dumps:

Change the <logging> tag in Bastion.xml:

In <main> tag configure <severity>debug</severity>
In <dumps> tag change <enabled>true</enabled>

Save changes

2. Restart the Bastion Service

Open PowerShell
execute: Restart-Service bastion

or follow this
guide to update settings without restart

3. Replicate the issue

4. Collect the log Bastion_<date>.log and the Dumps folder from the relevant date

5. Collect the Bastion.xml

6. Revert back to the old Bastion.xml

7. Restart the Bastion Service or follow this guide to update settings without restart

Info
The following files are expected to be delivered following this plan: Bastion_<date>.log from the relevant time frame in Debug mode Bastion Traffic dumps folder from the relevant time frame Bastion.xml

Info
Default file location could be found here.