| Table of Contents | ||
|---|---|---|
|
...
Lite Mode- New friendly UI for the end user for Mobile and Desktop Users:
BusinessGPT now offers a streamlined Lite Mode UI for mobile and desktop users. This simplified interface displays only the admin-configured chats for the end user.
The admin can set chats per group and configure them with data sources and instructions for end users.Customizable Dashboard and Branding Options:
You can now fully customize and brand the BusinessGPT dashboard and Lite Mode home page. Adjust text, apply custom CSS, and update the company logo to align with your brand.
For detailed instructions, visit the BusinessGPT Customization Guide.Lite mode and dashboard Multi-language support - now supporting infrastructure for six languages (texts are still in progress but you can add yourself texts in your language)
Files in chat - Option to add file directly to the chatbot
Introducting instructions - Option for account and end-user instructions for the chat, such as answering and asking questions.
Introducing plans - Run multiple prompts in a sequence. This is the start of supporting AI Agent flows that will evolve in the following versions. For example, you can use a plan to create a meeting summary that will include an agenda, keynotes, action items, and minutes, running each prompt separately in a sequence
...
When creating a shared chat, the admin can define the chat as visible in the lite mode.
...
Creating shared chat from content pages and collection page
...
Support - Embedded and LiteMode sharing
An Embedded chatbot is a chat that anyone can use without the need to authenticate.
Typical use cases include a public website for customer support/sales or an internal website for employee HR.A LiteMode chatbot is a chat that requires authentication and is only relevant for internal employees. Permissions typically restrict the chat sources. The LiteMode chats are available only on the BusinessGPT site or mobile app.
...
In the example above, the user chose to leave the title and description unchanged. He added “Technical Support Assistant“ instructions for the chatbot on how to respond to questions. Additionally, the user requested that the answers be based solely on private data and that only the QA team would have access to the chat
Now the chat has been created, and the light mode user can start using it
...
Editing the chat and sharing it as an Embedded Chat
Along with creating a chat in light mode, the same chat is also created on the dashboard, featuring two buttons: one for editing the chat and the other for sharing it
...
Account Management - Users
The admin selects the Light Mode, clicks "Next," and now needs to fill in the following fields:
...
Chatbot Title - By default, it's the name of the content, this will be the name of the chat that the light mode user will see
...
Chatbot Description - By default it’s “How can I help you?“, The admin can edit the description as he likes
...
Data Source - Determines whether the chatbot should provide responses based solely on private knowledge or include information from public sources as well
On this page, the admin decides which users will use Light Mode and which users will have access to the dashboard. Additionally, the admin can grant admin permissionsAdded customization options for Chatbot Title, Description, and Pre-build Instructions. Admins can also configure data sources and restrict chat access to specific groups.
...
Added automatic dashboard entry for new lite mode chats, featuring edit and share options.
...
Account Management - Users
Introduced admin controls to manage user access levels and permissions.
Lite Mode (Default) - View the chats defined for Lite Mode
Dashboard - View the dashboard, but no account settings, account auditing, or firewall policies
Account Admin - View the dashboard with all account settings, firewall classification, and policies, and view all the account auditing
Site Admin - View the dashboard with all Site settings, firewall classification, and policies, and view all the Site auditing
...
Account Management - Instructions
On this page, The admin can find all the Pre-build Instructions for the dashboard. He can edit them and add new instructions
...
Editing an Instruction
In the following example, the Admin edited the “Customer Support“ Instructions:
...
He changed the Accessor Type to “User” and typed in Jim’s email address, Now the “Customer support“ instructions will be visible only to Jim.
He changed the Content Type to “Document“, Now it will be possible to add instructions only to chats based on a document.
Plans
...
Added a new page for managing instructions, permissions, edit and adding new instructions to be visible to the end-user
...
Plans
Added functionality for admins to group multiple instructions into a plan
...
via the Instructions page
...
. Admins can select instructions
...
and
...
use the "ADD TO PLAN
...
" option
...
The plan has now been created, and additional instructions can be added to it continuously
...
Using the plan
...
Enabled plan usage in both dashboard and Lite mode. The user simply clicks on Users can click the instructions icon and selects the to select a desired plan.
...
In this example, the user uploaded a transcript file for which he wants insights from the chatbot
...
Account Management - Account settings
BusinessGPT dashboard can be customized and branded by changing the texts of the Dashboard and Lite Mode home page, as well as applying custom CSS and changing the company logo. For more information: Customizing and branding BusinessGPT
Note: In order to see the changes, the end user must sign-in again
In the following example, the admin user changed the homepage logo, the header color, and some of the text to Spanish:
...