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Click the manage button next to the required Team.
Check all the channels that you want to archive and click the archive button.
Confirm the change
Once completed successfully you should the channel added to a team named ‘Team for Archiving’
Exporting Channels
Select the channels that you want to restore and click restore
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Merging Channels
Click the manage button next to the required team
Check all the channel that you want to merge and click merge
Set the destination team and channel
Known Limitations:
Before exporting a channel make sure that notification setting is configured. If the mail server you choose requires SSL then choose “Yes” in “Outgoing mail (SMTP) server requires SSL”. Outgoing username and password: your credentials on the server you choose Admin notification email recipient: email address for security notifications
Click the manage button next to the Team.
Check all the channels that you want to export and click the export button.
Once completed successfully, the logged-in user should receive an Email with the messages attached as a PDF.
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Restoring a Channel
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Search for a team name ‘Archiving Team’ and click manage.
You might see more than 1.
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Sometimes when moving channels you will be asked to click on the destination channel Files tab. Please go to the new channel that was created on the destination team and click on the Files tab
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Sometimes our service couldn’t add the Compliance Admin to a new channel. In this case, if you will try an action on this channel, you will be asked to go to this channel and add the Compliance Admin.
Restoring a Channel
Search for a team name ‘Archiving Team’ and click manage.
You might see more than 1.
Select the channels that you want to restore and click restore
Merging Channels
Click the manage button next to the required team
Check all the channel that you want to merge and click merge
Set the destination team and channel