...
The SphereShield Service Agent can be controlled via the Access Admin Portal Admin UI in order to perform operations on the Bastion and SIP Filter service, such as Start, Stop, Restart.
...
The UI can be accessed by entering the Access Admin Portal → Support & Maintenance → Service Management, or by entering the following URL: /admin/servicemanagement.
The SphereShield Service Agent works by querying to the Access Admin Portal database, checking when was the last activity recorded by the SIP Filter (The SIP Filter reports it's alive every 1 minute).
It also checks if there are any operations to run on the SIP Filter service that have been chosen in the Access Admin Portal Service Management UI.
| Info |
|---|
It is required that the relevant service's agent(Either to have an agent running (either for the SIP Filter or for the Bastion) In order to remote manage the services from the Admin Portal However, the service itself is what report reports its health directly to the database |
...
| Option | Value | Details |
|---|---|---|
| Service Monitoring Frequency | Number(seconds) | The frequency in which the Service Agent queries to the Access Admin Portal database in order to check when was the last activity of the SIP Filter |
| Number of checks before service restart | Number | The number of times the Service Agent will check checks the Access Admin Portal database before restarting the SIP Filter (In the example below, this would be 60*3, 180 seconds before the SIP Filter is restarted). |
...