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Ethical Wall notification types

Details for customer messages

Below is a list of parameters that can be used to configure EW notifications:

{NEW_LINE} - new line
{MESSAGE_TYPE} - operation that was blocked: Chat, Audio, Video, FileSharing, Conference, PresentDesktop, etc.
{FROM_USER} - user that initiated the operation that was blocked
{TO_USER} - user/users that were the recipients of the blocked operation
{TEAM} - name of conversation that was received by Webhook. For Webex the value always will be “call”, for Teams the value will be the team name.
{POLICY} - name of violated EW policy
{OPERATION_TIME} - time the EW violation received and was sent to auditing
{APPLICATION_MESSAGE} message from the application is available.

Example messages:

Admin notification: {MESSAGE_TYPE} from {FROM_USER} to {TO_USER} was blocked by Policy {POLICY}.
Remove user from Team: {FROM_USER} was removed from {TEAM} because of policy {POLICY}
User notification: {POLICY}.{NEW_LINE}Event details:{NEW_LINE}The operation {MESSAGE_TYPE} from {FROM_USER} to {TO_USER} was blocked at {OPERATION_TIME}

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