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Overview

Some of the scenarios require a mobile app to register the device.

Android

For Android Enterprise implementation- AGAT shares the app through the customer's google play

Please contact AGAT support with Google Play Organization ID to get the app

For Android that is not managed by Android Enterprise- AGAT share an APK. This APK can not be added as Android Enterprise . It should be deployed as a regular app depending on the MDM vendor.

Limitations:

No IMEI validation with MI- For MI because they don't have SDK to get IMEI, we get IMEI from device system. From Android 10, it is no longer possible to obtain the IMEI from the system, the device must therefore be configured with Android Enterprise to be able to continue using our product.

IOS

Its possible to share the iOS app in two ways:

  • Via the Apple Business Manager - please contact AGAT support with the ABM organization id and name to get the app.

  • Sharing the APK directly to customer.

Getting the SphereShield app

Please contact support with the information on your preferred approach as described above

For internal support - go here: /wiki/spaces/SKYP/pages/625247362

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