Overview:
Integration with Webex Meeting offers the ability to get the recordings from Webex and analyze and/or store them detached from Webex data center.
The product offers the ability to choose if recording should be archived in SphereShield or left in the Webex data center only.
Performing recording analysis is also a configurable capability that is not required in order to work with archiving. You can configure the product to analyze recording with DLP / Ethic wall.
SphereShield supports both NBR and restAPI integration.
Archiving
Getting recording is done by using Webex API for the recordings that were done and available in Webex.
Recording can be enforced using Webex configuration See here. The product does not perform the recoding of the user , but relays on getting recording from Webex.
Recording are stored in the DB of SphereShield that can be hosted or on prem.
All company recoding can be searched by compliance admin using meta data such as title, dates, participants. Searching the content is possible if transcript is enabled.
Setting access to the eDiscovery where searches are done can be based on AD groups.
The eDiscovery plays the video from the DB but also includes a link to the original location from Webex with the password needed.
Transcript:
Using restAPI includes transcript if enabled in Webex. If non supported languages are needed, SphereShield can offer to preform the transcript with external engines supported dozens of languages
Getting Webex transcript requires the integration to use restAPI.