Introduction

The polling module is a mechanism that allows getting Files and messages from MS Teams without the need to use WebHooks. It can be used as a secondary layer in addition to WebHooks to handle missed events, or independently without the webhooks.

How It Works

Every channel or chat message is sent to Microsoft API. In the Webhooks approach, we create a subscription and get notified about all events. In the Polling method, we actively ask the API about new events. The events will come into the DB from Teams traffic and no need for the incoming webhook to access our portal.