Admin Portal can't retrieve groups if it's out of the AD domain

Owned by Agat Support
Last updated: Apr 14, 2022 by Avi J. Levin (Unlicensed)
1 min read

The problem:

If Admin Portal is installed on a non-domain-joined machine, it will have problems retrieving groups correctly, due to the nature of the LDAP protocol.

The solution: 

This was fixed in Admin Portal v3.6.2

Limitations:

Subgroups will not be retrieved if member of the specified group, in order to retrieve the subgroup, you need to explicitly specify it.