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Portal and Database Troubleshooting
Portal and Database Troubleshooting
By Agat Support
Apr 24, 2019
- Clicking on any settings in the Access Portal returns an error page Published Table of contents
- Access Portal can't retrieve groups if it's out of the domain Published
- Admin Portal is unable to pull groups from Multiple domains
- Unable to open Access Portal. In logs: "The model item passed into the dictionary is of type 'AccessPortal.Web.Models.LoginViewModel', but this dictionary requires a model item of type 'AccessPortal.Web.Models.AdminViewModel'."
- Error in Access Portal Web UI: " Error occurred while processing your request SkypeShield Access Portal has encountered an error."
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