BusinessGPT 2.7.0 - December 3, 2024

Main changes

Lite Mode- New friendly UI for the end user for Mobile and Desktop Users:
BusinessGPT now offers a streamlined Lite Mode UI for mobile and desktop users. This simplified interface displays only the admin-configured chats for the end user.
Admin can set group based chats configured with data sources and instructions for end user to use.
Customizable Dashboard and Branding Options:
You can now fully customize and brand the BusinessGPT dashboard and Lite Mode home page. Adjust text, apply custom CSS, and update the company logo to align with your brand.
For detailed instructions, visit the BusinessGPT Customization Guide.
Lite mode and dashboard Multi-language support - now supporting infrastructure for six languages (texts are still in progress)
Option to add file directly to the chatbot
Option for account and end-user instructions for the chat, such as answering and asking questions.

Lite Mode

For mobile users and some desktop users, BusienssGPT offers a Lite mode UI that contains only the list of chats without all the data sources and firewall menu

The lite mode will be accessible in the following scenarios :

Mobile - When the user signs into the dashboard from a mobile, he will be redirected to LiteMode page.

Desktop - if the user is part of the group defined in the field LiteModeGroups for Lite mode, he will see only the LiteMode page after signing in.

The Lite mode page displays a left menu with the list of possible chats shared in the user’s account and the user’s Chat history below.

When creating a shared chat, the admin can define the chat as visible in the lite mode.

Creating a shared chat for Lite Mode

The admin user uploads content to the dashboard, selects it, clicks on "MANAGE ACCESS" and granting permissions to the desired users/groups. Afterwards, the admin can proceed to click on “SHARE CHATBOT”

Now the admin needs to select the chatbot type, There are two options - Embedded and LiteMode

An Embedded chatbot is a chat that anyone can use without the need to authenticate.
Typical use cases include a public website for customer support/sales or an internal website for employee HR.
A LiteMode chatbot is a chat that requires authentication and is only relevant for internal employees. Permissions typically restrict the chat sources. The LiteMode chats are available only on the BusinessGPT site or mobile app.

The admin selects the Light Mode, clicks "Next," and now needs to fill in the following fields:

Chatbot Title - By default, it's the name of the content, this will be the name of the chat that the light mode user will see
Chatbot Description - By default it’s “How can I help you?“, The admin can edit the description as he likes
Pre-build Instruction (Optional) -
Data Source - Determines whether the chatbot should provide responses based solely on private knowledge or include information from public sources as well
Groups (Optional) - The admin can enable chat access for specific groups only

In the example above, the user chose to leave the title and description unchanged. He added “Technical Support Assistant“ instructions for the chatbot on how to respond to questions. Additionally, the user requested that the answers be based solely on private data and that only the QA team would have access to the chat
Now the chat has been created, and the light mode user can start using it

Editing the chat and sharing it as an Embedded Chat

Along with creating a chat in light mode, the same chat is also created on the dashboard, featuring two buttons: one for editing the chat and the other for sharing it

Account Management - Users

On this page, the admin decides which users will use Light Mode and which users will have access to the dashboard. Additionally, the admin can grant admin permissions

Account Management - Instructions

On this page, The admin can find all the Pre-build Instructions for the dashboard. He can edit them and add new instructions

Editing an Instruction

In the following example, the Admin edited the “Customer Support“ Instructions:

He changed the Accessor Type to “User” and typed in Jim’s email address, Now the “Customer support“ instructions will be visible only to Jim.
He changed the Content Type to “Document“, Now it will be possible to add instructions only to chats based on a document.

Plans

The admin can group multiple instructions into a plan. In order to do this, the admin must navigate to the Instructions page, select instructions, and click on "ADD TO PLAN."

Note: Only question instructions can be added to a plan

The plan has now been created, and additional instructions can be added to it continuously

Using the plan

It is possible to use the plan both in dashboard and light mode. The user simply clicks on the instructions icon and selects the desired plan.

In this example, the user uploaded a transcript file for which he wants insights from the chatbot

The user receives a response from the chatbot as directed by the Plan

Account Management - Account settings

BusinessGPT dashboard can be customized and branded by changing the texts of the Dashboard and Lite Mode home page, as well as applying custom CSS and changing the company logo. For more information: Customizing and branding BusinessGPT
In the following example, I changed the Home page logo and title:

Dashboard General

Fixed bug - Inbox messages were not marked as "read" after being read
A title was added to the chat that distinguishes between a chatbot and Data Analysis

A link to our Privacy Policy has been added to the homepage.

Data sources

Improve handling transcript VTT files - Specific loader to improve AI results and also when uploading from the chat - the VTT will automatically appear in the Meeting content page
Added an option to open files directly from content pages that did not have this like SharePoint and Google Drive