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Problem

The client gets this exception:

Solution

This error occurred when the setting " SkypeShield App use required" on the AccessPortal is disabled.

  1. Go to AccessPortal under Settings → MDM Integration.
  2. enable SkypeShield App use required to yes and click save.
  3. Restart the SkypeShield Reverse Proxy (Bastion) .
  4. Close Skypeshield and Skype for Business app and restart the registration.



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