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Unable to upgrade Skype Shield App in IBM Maas360

Unable to upgrade Skype Shield App in IBM Maas360

By Agat Support
Apr 12, 2022

Symptoms

  • when upgrading the SkypeShield Launcher app in the Maas360 console an error says the app is already installed.

Solution

  1. Click on upgrade App
  2. Choose manage as additional version


3. The app will appear like this:

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