LDAP doesn't work although it is configured

Owned by Agat Support
Last updated: Apr 14, 2022 by Avi J. Levin (Unlicensed)
1 min read

Symptoms

Access Denied or unable to login to Admin Portal, or add a group in Ethical wall

You’re using SIMPLE BIND in LDAP

Solution

Go to The Admin Portal → Settings → User and group Source ( or LDAP Settings, the old name) → Change the LDAP configuration from SIMPLE BIND to Negotiation.