Admin Portal is unable to pull groups from Multiple domains

Owned by Agat Support
Last updated: Apr 14, 2022 by Avi J. Levin (Unlicensed)

Symptoms

  • Admin Portal is unable to pull groups correctly and therefore not able to apply Site Security properly when using multiple domains with multiple connection strings.
AND
  • The following error can be viewed in the logs:
ERROR  AccessPortal.Data.Service.LdapService  -  Failed In Function :GetGroupsByUid   While trying to retrieve the authorization groups, an error (5) occurred.

Resolution