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SphereShield for Skype for Business 2015/2019 Knowledge Base
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SkypeShield App Troubleshooting
SkypeShield App Troubleshooting
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Design and Installation
Configuration and Maintenance
Services
Bastion Reverse Proxy
Sign in - Registration and Authentication
How to Configure Authentication?
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How to Configure Risk Engine?
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Does SphereShield for SfB support OAuth?
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Will the user have to re-register when a device or OS upgrades?
How to Configure Registration?
Application Firewall
Registration and Authentication Troubleshooting
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Presence goes on and off on mobile clients and then the mobile client stays offline
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Some users are unable to login and the following appears in the LAC log: "User retrieved from DB: \, based on SIP:"
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Searching for a Specific User in the Logs
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User receiving a 400 error when trying to sign in.
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Direct Webticket only works if customer sign in window is enabled
MDM Integration- table of content
Ethical Wall
IP Filtering
DOS Protection
Session Management
DLP Integration
Database Configuration
General Configuration
EWS Protector- Overview
SphereShield Portal
Notification
Reports and Auditing
Upgrades
Licensing
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Uninstalling
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How to Configure Disclaimer?
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MDM Frequently Asked Questions
Troubleshooting
How-to articles
Authentication Broker for EWS
Release Notes
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SphereShield for Skype for Business 2015/2019 Knowledge Base
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Sign in - Registration and Authentication
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Registration and Authentication Troubleshooting
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Registration and Authentication Troubleshooting
Agat Support
Former user (Deleted)
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Agat Support
Last updated:
Jun 20, 2019
by
Former user (Deleted)
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Presence goes on and off on mobile clients and then the mobile client stays offline
Some users are unable to login and the following appears in the LAC log: "User retreived from DB: \, based on SIP:"
Searching for a Specific User in the Logs
{"serverDuration": 29, "requestCorrelationId": "66c53bb767294e02a20d784eb0cc7aaf"}