Lite Mode end user guide

The Lite Mode page is the BusinessGPT interface for the end user.

It contains the list of chats (Assistants) the admin configures for the user based on group membership.

The Lite Mode has company chats connected to your company data source and a public chat to ask questions that do not need company data sources.

Overview

image-20250320-085202.png

LiteMode has the following types of chats services:

  • Public chat – Get answers from public knowledge.

  • Company chat - Get answers from all the company data you have access to.

  • Smart Search - Search through all company content to find exact and similar results.

  • Company Assistant Chats – Chats configured for specific company content,
designed to be experts in that area.

Instructions

Response Instructions

The end-user can customize how the chatbot responds by selecting a pre-built instruction set. Use the Choose Style dropdown to pick a response style that best fits your needs. Options include:

  • Competitor Analysis – Get structured insights and comparisons.

  • Creative Writing – Elevate storytelling and imaginative responses.

  • Customer Support – Provide clear, helpful, and empathetic replies.

  • And More – Explore different styles to match your specific requirements.

image-20250305-091410.png

Using Prompt Startups

The end-user can quickly ask questions using Prompt Startups, which are located below the chat

image-20250305-092240.png



Public chat

You can ask questions based on the AI's pre-trained knowledge, including improving English, writing code, and planning trips.You can also upload a file from your computer and ask questions about it.

image-20250320-124508.png
General Question and answer

 

image-20250320-124951.png
Asking about a file

Company chat

Get answers from all company data you have access to.

image-20250320-125515.png

At the bottom of the chat, the files on which the chatbot based its response are displayed. You can click on them and review them.

Company Assistant Chat

Under this tab, you can view all the chats you have access to. Each chat focuses on a unique topic and is based on different sources of information.

image-20250320-130047.png

 

Smart Search

Use this feature to find content and documents within your company that match your search terms.

While the regular chat provides direct answers, this search returns a list of the most relevant items based on your query. It uses keyword matching and AI-powered similarity analysis to deliver the best results.

image-20250320-130755.png
Searching for Documents related to ‘Teams Protector’

The results are sorted based on the file's relevance to the requested topic. You can view the files by clicking on them. Additionally, you can see the file's source and the specific text that determined its relevance.

 

Use the icons on the right to perform the following actions.

  • Preview: View the file with AI-highlighted exact and similar words.

  • Start Chat: Ask questions about the file directly from the results.

  • More Info: See details like Title, Type, Upload Date, and Uploader.

Lite Mode FAQ

Public chat sources

If you ask a question without including a file - the source of the answer will be public knowledge
If you include a document - the source will be limited to that document only
From version 2.10.1 (April 25) you should use the company chat to upload files. In such case the chat will answer only on that file.

Can I upload a file into the company chat?

When you upload a file to the company chat you will get only answers on that file.

Is it possible for users to get different answers to the same question?

Yes. The system generates responses based on the content each user can access within the company's general chat and assistants. For example, one user might have access to a SharePoint folder with relevant information that another user does not, resulting in different answers. The AI’s creativity setting (temperature) may also introduce variations in its responses. In future versions, you can adjust this creativity parameter yourself.

 

Related content