Gathering Teams Client Logs to Send to AGAT

Generating Client Logs

1. Click seven times on the Teams desktop client tray icon and then right click to get the expanded menu that includes dev tools.
   Select DevTools/Open DevTools (Main Window).
   
   
   

   Open

   

   Open Dev Tools from Tray icon
   
   

2. Click the three dots (green box) and then click [Undock into separate window] (green box).
   
   

   Open

   

   Dev Tools Window
   
   

3. Go to [Network] and make sure [Preserve Log] is enabled

    

4. Go to [Console] and make sure [Preserve log] is enabled

    

5. Do the action that replicates the error

6. Once the error has been replicated, save the console logs by right-clicking in the Console pane and click [Save as…]
   
   

7. Go to [Network] and press the down arrow to export the network traffic
   
   

   8. Compress and email the console log and HAR files to AGAT Support.