Configuring Webex Meeting integration

Owned by Yoav Crombie
Last updated: May 06, 2021 by Agat Support
3 min read

Overview:

Integration with Webex Meetings offers the ability to get the recordings from Webex and analyze and/or store them detached from the Webex data center.

The product offers the ability to choose if recording should be archived in SphereShield or left in the Webex data center only.

Image 1 - eDiscovery Settings


Performing recording analysis is also a configurable capability that is not required in order to work with archiving. You can configure the product to analyze recording with DLP / Ethical Wall.

Image 2 - Recording Analysis Settings

 

SphereShield supports both NBR and restAPI integration.

 

Archiving

Getting recordings is done by using Webex API for the recordings that were done and available in Webex.

Recording can be enforced natively using Webex configuration See here. The product does not perform the recoding of the user , but relies on getting recording from Webex.

Recordings are stored in the DB of SphereShield that can be hosted or on prem.

All company recordings can be searched by compliance admin using metadata such as title, dates, participants etc. Searching the content is possible if transcript is enabled.

Image 3 - Advanced Search

Image 4 - List of recorded meetings including metadata and transcript

 

Setting access to the eDiscovery where searches are done can be based on AD groups.

The eDiscovery plays the video from the DB but also includes a link to the original location from Webex with the password needed.

Image 4 - Video viewable in Admin Portal

 

Image 5 - Link to Video in Webex

 

 

Transcript:

Using restAPI includes transcript if enabled in Webex. If non supported languages are needed, SphereShield can offer to perform the transcript with external engines supporting dozens of languages

Getting Webex transcript requires the integration to use restAPI.

 

Network Diagram

  • Traffic goes from device to Webex Cloud

  • SphereShield communicates with Webex using API’s

  • Communication is archived in database and accessed through the admin portal

  • The SphereShield CASB Service, database and portal can be hosted or deployed on prem.