Logs & Settings Action Plan CASB Adapter

Owned by Agat Support
Last updated: Jun 22, 2021
please follow this action plan in order to collect the CASB logs:

1. Check if the log level of the  CASB Adapter is set on debug

The default location of the CASB adapter is:
  D:\Agat\Casb

  • Go to "Configuration" folder
  • Set Level value: DEBUG (by default it should be DEBUG)
  • Save the changes 
2. Restart the CASB Service
3. Replicate the issue
4. Collect the log  "CasbAdapter<Date>.log"
Default log location is at:
D:\Agat\Logs\CasbAdapterService
5. Revert back to the old log4net setting if needed
6. Restart the CASB

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The following files are expected to be delivered following this plan:

  1. CasbAdapter<Date>.log from the relevant date

Configuration of the CASB Application settings for Channel Management can be found here

Configuration of the CASB Application settings for Teams Proxy can be found here.